We provide added resources for our clients, including helpful articles and the latest industry news. Our local franchisees work to keep us informed about what’s important to you and your community. Read here to learn about the latest stories in your region.

Yvon Chouinard - The Responsible Company

Patagonia and The Responsible Company

It’s no surprise that Patagonia’s color is green. The same green as the company’s dedication to environmental sustainability–or the $540 million in revenue it generates annually. Founder Yvon Chouinard knows he’s different, putting forth a business model that focuses on environmental transparency, employee satisfaction and a knack for living in the heads of its consumers….read more


It’s More Than Just the Customer

After the conference, we asked franchisees what they’d learned. The diversity of answers surprised us. Very few of you focused solely on Customer Satisfaction, or Surveys, or service scores. Instead, you saw the bigger picture, choosing to make Employee Retention or Community Service your next big initiative. This reminds us of a truth. Creating a…read more


Inspired By Conference, U.S. Lawns Owners Prepare for Change

Music City, USA, got a rousing, boot-kicking, U.S. Lawns welcome at the annual conference, July 24-26. With record attendance, owners and their staff joined to celebrate our success and look forward to tomorrow. Now, the real work begins: implementing strategies to make our network stronger. The theme of this year’s conference was “The Customer Connection,”…read more


Six Questions You Should Ask Before Buying a Franchise

So, you’ve decided to buy a franchise, and it’s time to do your homework. After all, this is your business–a financial decision more important than buying a home. Your franchisor will answer as many questions as possible, as well as providing detailed information in the Franchise Disclosure Document (FDD). But what else should you ask…read more


Franchise vs. Small Businesses: What’s The Difference?

Entrepreneurship is the American dream. Liberty, prosperity, autonomy–nothing better embodies our national spirit. In fact, many Americans equate career success with owning a business, or “being your own boss.” So, why are small business owners a minority in America? For one thing, the risks of entrepreneurship are high enough to deter many would-be startups. To…read more