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3 Common Challenges Hotels and Resorts Face and How U.S. Lawns Can Help

Every business has its trials, but when dealing with a steady stream of customers, 24/7 business hours, and multiple employees, the challenges can quickly multiply. Hotels have a lot going on, and as a manager you probably only have one thing on your mind: keeping guests happy and occupancy rates high. However, there are certain  responsibilities that can get in the way of that, which is why hotels call lawn and landscape maintenance companies like U.S. Lawns for help. Here are three common challenges that hotels can face and how we can help with our professional lawn and landscape maintenance services.

Customer Expectations

At every hotel, customers have certain expectations, and those expectations begin right when they pull into your parking lot or drive up to the front doors. The landscape contributes a lot to a guest’s first impression, whether you manage a higher-end hotel or economy lodging. Here are small touches that can help create the impression you’re aiming for:

  • Potted plants around the entryways – A little splash of color from flowers, or a crisp and clean look with trimmed ornamental trees or shrubs, can do wonders for your hotel. Guests pay attention to those small details, and they expect a well-kept landscape no matter where they stay.
  • Ornamental grass in the parking lots – Ornamental grass is a nice touch to barren peninsulas and islands in a parking lot. It’s this special care that can go a long way for your guests’ first impressions when they first arrive at your hotel.
  • Fresh mulch in flower beds – Putting fresh mulch in the flower beds gives your hotel a clean look, promotes better flower growth, and it gives off the lively scent that people love. It also shows that your hotel invests money into landscaping, which guests will appreciate.

Overall, guests are expecting a neat, clean environment as soon as they approach the hotel. If a hotel’s landscape isn’t maintained, it isn’t as welcoming to those who are looking to stay there. We can help hotel managers with their curb appeal by sitting down with them and creating a plan for what they need to meet customer expectations.

Management at Full Capacity

Hotel managers have a lot to do throughout the day to make sure everything is running smoothly. You don’t need lawn and landscape maintenance to worry about as well. It’s been common for managers to have to outsource different elements of the job to multiple landscapers, but U.S. Lawns can cover everything your hotel needs. We offer commercial-specific lawn and landscape maintenance services for hotels and other properties, so you know that we have the right equipment and the right people to get the job done.

In addition, we communicate with you to find the best time for our crews to be on the grounds working, and we always wear uniforms while we’re on your property so both you and your guests know that you use trained, professional landscapers. Our two-way communication allows us to be proactive about any issues that may arise on your property. By reacting to things quickly, we can keep your landscape looking its best with the least amount of disruption to your guests.

Changing Seasons

The seasons can affect your landscape, so it is important to be prepared for each one. For spring and fall, we offer cleanup services to get rid of any fallen leaves and other debris that can be eyesores to a landscape. In the winter we offer snow and ice management for driveways, parking lots, walkways and outdoor stairs, and we can manage the winterization of your irrigation systems if your hotel has a lawn. For the summer, we offer all different kinds of enhancement and maintenance services to keep your lawn and landscape looking sharp no matter the weather.

We can do a lot for your hotel’s landscape to give you some peace of mind and meet your guests’ expectations. With spring upon us, here are some lawn and landscape maintenance services we can provide to make your landscape pop.

  • March 4, 2019
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