Essential Duties and Responsibilities

Bilingual and QuickBooks experience a plus!

Other duties may also be assigned.

Inbound Communications

• Receives and screens incoming telephone calls, makes appropriate referrals and, in the absence or unavailability of the requested staff person, takes and relays timely and accurate messages with an awareness of their significance
• Becoming familiar with the phone system. Need to be able to transfer calls to the person requested or their voice mail. Also needs to be able to retrieve the company’s voice mail.
• Becomes familiar with the U.S. Lawns Clients.

Customer Service

• Greets visitors and assures their inquiries are answered.
• Saying Hello with a smile.
• Inquiring their name and whom they are there to meet.
• Making them comfortable if they have to wait (offering them a drink)

Information Creation and Delivery

• Prepares a variety of written documents, including correspondence, proposals, reports, forms, memoranda, and other written material assigned by the Office Manager. Using the office computer software available (Microsoft Word, Excel, Outlook, QuickBooks).
• Assists in the faxing needs for the office.
• Assists in the filing.
• Creating files for new clients.
• Monitor the “Filing” box and schedule time to keep up with the filing of documents and field forms.

Accounting Support

• Assists Accounting in coding invoices and data entry for invoices.
• Match vendor invoices with original order.
• Matching receipts to invoices received.
• A/P data entry for vendor invoices.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart. They are not intended to be a comprehensive list of all responsibilities, duties and skills required of employees in this job family series. Thank you for your interest in joining the U.S. Lawns team, a system of independently owned and operated franchisees. By proceeding with the application process, you acknowledge and agree that (i) all U.S. Lawns offices are independently owned and operated franchised businesses, (ii) it will be the independent franchisee, and not U.S. Lawns, Inc. who will extend any employment offers and make any subsequent employment related decisions, (iii) if you are extended an offer of employment, you will not be an employee of U.S. Lawns, Inc., and U.S. Lawns, Inc. has no responsibility or liability for any employment related decisions by any U.S. Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

Major Job Responsibilities

Financial

• Establishes labor and material budgets
• Review budget to actual labor and material report
• Manages all purchases
• Understands and reviews the P&L

Client Management

• Day to day client contact
• Meets with clients to establish Maintenance and Remedial budgets

Employee Management

• Implements recruiting program and hires field employees
• Performs supervisory training for key employees
• Evaluates crew leaders through performance expectations
• Makes wage and compensation recommendations for crew members

Safety Management

• Chooses topics and implements all Safety Meetings, and fills out Report of Safety Meeting
• Participates in New Hire Training

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart. They are not intended to be a comprehensive list of all responsibilities, duties and skills required of employees in this job family series. Thank you for your interest in joining the U.S. Lawns team, a system of independently owned and operated franchisees. By proceeding with the application process, you acknowledge and agree that (i) all U.S. Lawns offices are independently owned and operated franchised businesses, (ii) it will be the independent franchisee, and not U.S. Lawns, Inc. who will extend any employment offers and make any subsequent employment related decisions, (iii) if you are extended an offer of employment, you will not be an employee of U.S. Lawns, Inc., and U.S. Lawns, Inc. has no responsibility or liability for any employment related decisions by any U.S. Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

Major Job Responsibilities

• Professionally represents U.S. Lawns at all times.
• Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfaction.
• Maintains positive, responsive and flexible attitude to all clients.
• Inspects site and advises client of potential liabilities.
• Able to assign tasks to crew members and follow up to make sure that work was completed properly.
• Trains crew members to do job effectively
• Can effectively communicate in English and/or Spanish what is to be learned.
• Able to evaluate the performance of the crew.
• Maintains and promotes safe working conditions in the field at all times
• Follows company procedures on discipline if any safety rules are broken.
• Conducts and documents safety tailgate meetings weekly with the crew.
• Is accountable for neglect and abuse of assigned equipment
• Able to maintain all jobs to bid specifications.
• Maintain client satisfaction
• Maintain a punch list with priorities on it to aid in making schedules.Monitors all irrigation controllers.
• Able to read and write
• Shall possess a valid State driver’s license appropriate to the class and capability of the vehicle(s) that they are assigned to operate and driving record must meet company standards as well as the State requirements where the vehicle is driven.

Typical Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

While performing duties, employees are regularly required to use written and oral communication skills; may read and interpret data, information and documents; observe and respond to people and situations; learn and apply new information or skills; work under deadlines; and interact with others encountered in the course of work.

Physical Demands

The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart. They are not intended to be a comprehensive list of all responsibilities, duties and skills required of employees in this job family series. Thank you for your interest in joining the U.S. Lawns team, a system of independently owned and operated franchisees. By proceeding with the application process, you acknowledge and agree that (i) all U.S. Lawns offices are independently owned and operated franchised businesses, (ii) it will be the independent franchisee, and not U.S. Lawns, Inc. who will extend any employment offers and make any subsequent employment related decisions, (iii) if you are extended an offer of employment, you will not be an employee of U.S. Lawns, Inc., and U.S. Lawns, Inc. has no responsibility or liability for any employment related decisions by any U.S. Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

Major Job Responsibilities

Field Operation

• Report to work on time.
• Remove loose trash and debris from landscape area before mowing.
• Remove weeds from sidewalks, curb lines, and mulch beds.
• Report property damage to Foreman or Lead Person.
• Help crew load and unload equipment at the job site.

Client Relations

• Always be courteous.
• Always wear a clean uniform.
• Know what to do if a client or anyone else asks a question.
• Learn to use the proper equipment for the job being performed.

Equipment Use

• Become certified in the training/certification program for the designated pieces of equipment (21” mower, 36” mower, 48” & 60” mower, riding mower, blower, edger and weedeater).
• Learn to service/perform the necessary preventative maintenance on equipment.
• Learn the proper loading and unloading of equipment.

Safety

• Attend/participate in company orientation program before performing any work.
• Learn to adhere to all company safety rules/policies.
• Must attend and participate in all tailgate meetings.
• Must use appropriate safety equipment when necessary.

Requirements

• Has a “can-do” attitude
• Gets a job done on time and knows what to do next.
• Volunteers to take on a new or different job, project or responsibility.
• Goes beyond what is expected to do a better job.
• Must be a “team player”.Must get along with all co-workers.

Typical Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

While performing duties, employees are regularly required to use written and oral communication skills; may read and interpret data, information and documents; observe and respond to people and situations; learn and apply new information or skills; work under deadlines; and interact with others encountered in the course of work.

Physical Demands

The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart. They are not intended to be a comprehensive list of all responsibilities, duties and skills required of employees in this job family series. Thank you for your interest in joining the U.S. Lawns team, a system of independently owned and operated franchisees. By proceeding with the application process, you acknowledge and agree that (i) all U.S. Lawns offices are independently owned and operated franchised businesses, (ii) it will be the independent franchisee, and not U.S. Lawns, Inc. who will extend any employment offers and make any subsequent employment related decisions, (iii) if you are extended an offer of employment, you will not be an employee of U.S. Lawns, Inc., and U.S. Lawns, Inc. has no responsibility or liability for any employment related decisions by any U.S. Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.